General Terms and Conditions

Shipping & Returns

Shipping & Delivery

All orders placed on this website will ship within 1-3 business days of being received. In the case this is not possible (due to a backorder situation or other delay) you will be notified via email immediately after we become aware of the situation.  Business days are Monday - Friday (excluding holidays).

Return Policy

Mom's Chart stands behind our products. We want you, the customer, to be 100% satisfied with your order.

If, for any reason, you are not completely satisfied with your order please e-mail us to issue you a Return Authorization Number of your unused item in the original packaging for an exchange or credit. Full credit is given less original shipping cost and a 15% restocking fee.

All packages received without a Return Authorization Number clearly marked on the label will not be accepted.

Returns shipped via U.S. Postal Service (USPS) or with a value of over $100.00 should be insured. Keep your proof of shipment in the event that your shipment is lost. Mom's Chart cannot be held responsible for lost items. The item will be inspected when received. If the item is returned per these instructions you will be sent your exchange or be refunded the price you paid less the original shipping cost and a 15% restocking fee. We will only authorize returns or exchanges if we are notified within 10 days of you receiving the item.

If you have any questions regarding your order, please feel free to contact us. Please include your order number if you are inquiring about an order.

You can also call 909-896-4878. Monday through Thursday 9:00 AM till 4:00 PM PST.  If you are unable to reach us by phone, please follow up with an email to us at info@momschart.com . We will be able to get back with you more expeditiously by email.

Exchange and returns not allowed after 10 days from your receipt of the order.


Conditions of Use

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright

All content appearing on this Web site is the property of:
Mom's Chart
http://www.Mom'sChart.com
Copyright © 2008 Mom's Chart. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008 Mom's Chart. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Mom's Chart. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Mom's Chart or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Mom's Chart and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Mom's Chart believes that customer conduct violates applicable law or is harmful to the interests of Mom's Chart and its subsidiaries.

Sales Tax

Mom's Chart charges sales tax for merchandise ordered on this Web site based on the applicable California state sales tax rate for items shipped to: California.

VOID WHERE PROHIBITED

Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Mom's Chart and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

Governing Law

In the event of litigation both parties agree that the Law of the State of the state of California shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

Miscellaneous

The Terms and Conditions constitute the entire agreement between you and Mom's Chart with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Mom's Chart with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Mom's Chart. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Privacy Notice

This site is owned and operated by Mom's Chart. Your privacy on the Internet is of the utmost importance to us. At Mom's Chart, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how it we use it.

We offer free services, which require some type of voluntary submission of personal information by users.

Account Creation

Each user has the option to create an account online. The account is free and expedites the checkout process. During account creation user will be asked for a login name, password, billing and shipping information. Online accounts are not required to shop in the store.

Order Processing

Information collected during this process is only used to ship your order to you. This information will never be shared, rent or sold to any third party.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain personal information. A cookie can not read your hard drive or read cookie files created by other sites. Mom's Chart uses cookies to identify you as an account holder.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to login to your account.

User Tracking

Mom's Chart tracks user traffic patterns throughout this site. However, we do not correlate this information with data about individual users. Mom's Chart does break overall usage statistics according to a user's host name and browser type (information contained in every user's browser).

Mom's Chart tracks and catalogs the search terms that users enter in our search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our site users like and don't like based on traffic to those areas. We do not track what individual users read. This helps us continue to build a better site for you.

Use of Information

Mom's Chart uses any information voluntarily given by our users to enhance their experience on our site, whether to provide interactive or personalized elements on the site or to prepare future content based on the interests of our users.

We track search terms entered in our Search function on our site as a measure of what interests our users. But we do not and will never track which terms a particular user enters.

Sharing of Information

Mom's Chart uses the above-described information to tailor our content and products to suit your needs and wants. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Your Consent

By using this site, you consent to the collection and use of this information by Mom's Chart. If we decide to change our privacy notice, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL), which encrypts information you input.